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Responsible Gaming at Jokabet
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Our commitment: gambling is entertainment, not income
Gambling is a form of entertainment. It is not a way to earn money, to pay bills or to win back money you have already lost. Our games run on random outcomes, the house holds a mathematical advantage over time, and no system, pattern or staking plan changes that. Please play only with money you can comfortably afford to lose.
Before you deposit, decide what you are willing to spend over the week or the month and treat it as the price of your entertainment, in the same way you would treat the price of a cinema ticket. Decide how long you want to play for as well as how much, and stop when you reach either point.
Our service is for adults aged 18 or over only. We hold a gaming licence and verify the identity and age of every account holder. If we find that an account belongs to someone under 18, we close it and return their deposits.
Four habits that keep gambling safe
Set a budget before you play, keep gambling money separate from money you need, never chase losses, and take regular breaks.
The tools in your account and how to switch them on
Every safer gambling tool we offer sits in the responsible gambling area of the cashier. You do not need to contact us to use them, and you never have to explain why you want one.
Deposit limits
A deposit limit caps the amount you can pay in across a day, a week or a month. You choose the amount and the period from the options shown in your account. A lower limit applies straight away. A higher limit, or removing a limit altogether, takes effect only after a cooling-off period, so a decision made in the moment cannot be undone in the moment.
Loss and session limits
A loss limit caps the net amount you can lose over the period you select; once you reach it, you can still browse but not place further stakes. A session limit caps how long a single session lasts, and we log you out when the time is up. Both help if time, rather than money, is the thing that gets away from you.
Reality checks
A reality check is a short on-screen message that interrupts play at an interval you choose and tells you how long you have been playing and what you have won or lost in that session. You then decide whether to carry on or close the session.
Time-outs and self-exclusion
A time-out is a short break: we close your account to play for the period you pick, keep your balance safe and stop sending you marketing while it lasts. Self-exclusion is a longer and firmer commitment. We close your account to gambling for at least the minimum period shown in your account, remove you from all marketing, and we will not lift it early, even if you ask us to. Self-exclusion with us covers this site only, which is why GamStop exists.
| Tool | What it does | When it applies |
|---|---|---|
| Deposit limit | Caps what you can pay in per day, week or month | Lower limits at once; increases after a cooling-off period |
| Loss limit | Caps the net amount you can lose in the chosen period | At once |
| Session limit | Ends your session when your chosen time is up | At once |
| Reality check | Shows play time and win or loss at your chosen interval | From your next session |
| Time-out | Closes the account to play for a short, fixed break | At once |
| Self-exclusion | Closes the account to gambling for the minimum period shown | At once, and cannot be lifted early |
- Sign in and open the cashier, then the responsible gambling or limits area.
- Choose the tool you want, along with the amount, period or interval offered there.
- Confirm your choice; for your protection we may ask you to confirm again by e-mail.
- Check the active settings listed in your account, where they stay visible at any time.
- If you cannot find a setting or want help choosing one, ask our live chat or e-mail support@casinojokabet.co.uk.
If you are unsure where to start, a monthly deposit limit is the single most effective setting, because it takes the decision out of the moment.
Signs that gambling may be becoming a problem
Most people gamble without harm. For some, it stops being entertainment and becomes hard to control. The checklist below is not a diagnosis, but if any point sounds familiar it is worth pausing and speaking to one of the organisations named in the next section.
- You regularly play for longer, or spend more, than you planned.
- You gamble to win back losses, or to deal with stress, boredom or low mood.
- You use money meant for rent, bills, food or debts, or you borrow in order to gamble.
- You hide how much you gamble from family, friends or colleagues.
- You feel restless, irritable or anxious when you try to cut down or stop.
- Gambling is affecting your work, studies, sleep, health or relationships.
- You have thought of gambling as a way out of money trouble.
If gambling has stopped being fun
Start a time-out or self-exclusion now, then talk to someone. Both take a couple of minutes in your account and neither needs our approval.
Where to get free, confidential help
The organisations below are separate from us and free to use. You can contact them whether or not you are sure there is a problem, and family members or friends can contact them on their own behalf too. Each one can be found by name.
- GambleAware - a charity that funds and signposts free treatment and prevention across Great Britain and publishes plain guidance on gambling harm for players and for the people around them.
- GamCare - provides free, confidential counselling, group support and practical advice in person, by phone and online, and runs the National Gambling Helpline.
- GamStop - a free self-exclusion scheme that blocks you from online gambling sites licensed in Great Britain for the period you choose when you register your details.
- The National Gambling Helpline - staffed around the clock by trained advisers who will talk things through in confidence and can refer you to treatment near you.
If you would rather we applied a limit, a time-out or self-exclusion on your behalf while you arrange support, use live chat or e-mail support@casinojokabet.co.uk and we will set it up for you.
Protecting children and others in your household
Nobody under 18 may hold an account or gamble with us. We verify the identity, age and address of every account holder, and we may repeat those checks later. Where an account turns out to belong to someone under 18, we close it, void any winnings and return the deposits.
If you share a home or a device with children, a few simple steps make a real difference:
- Never save your password or payment details in a shared browser, and sign out fully when you finish playing.
- Use a separate, password-protected profile on any computer, tablet or phone that children also use.
- Install parental control or content-filtering software, which can block gambling sites across a device or a home network; many operating systems and broadband providers include this at no extra cost.
- Keep cards and banking details out of reach and check your statements for payments you did not make, and ask your bank whether it offers a gambling block on your cards.
If you think someone under 18 has used your account, tell us immediately through live chat or at support@casinojokabet.co.uk so that we can secure it.
