About Jokabet

Who we are

Jokabet is an online casino for players in the United Kingdom. The lobby, cashier and support are built around the UK market, with balances, deposits and withdrawals handled in pounds.

Our games come from established studios that also supply other licensed operators. The lobby covers:

• Slots, from simple three-reel games to multi-line titles with bonus rounds
• Live dealer tables, including roulette, blackjack and baccarat, streamed with a real dealer
• Jackpot games, where the prize pool builds across a network of players until it is won

What we stand for

Four commitments shape the way we run the site.

1. Fair play. Outcomes are produced by random number generators and tested before a title goes live. Once a round has started, neither we nor the studio can change the result.
2. Fast payouts. Once your account is verified, we process withdrawals as quickly as the method allows, within the timescales shown in the cashier.
3. Safer gambling. The tools to limit your own play sit in your account, not behind a support request.
4. 18+ only. Accounts are for adults. We check age and identity, and we close any account opened by someone under 18.

How we look after players

Account verification

Before your first withdrawal we ask you to confirm your identity, your address and the payment method on the account. These checks are standard for a licensed gaming operator: they keep your balance in your own name and help us meet our duties on money laundering and underage play. We tell you which documents we need and you upload them from your account.

Secure payments

Deposits and withdrawals run over encrypted connections, and the way we hold player funds is set out in our terms. We accept payment methods registered in your own name, and withdrawals return to the method you deposited with wherever that is possible.

Support around the clock

Support is available at any hour, every day of the year. Use the live chat on site for quick questions about a bonus or a pending payout, or e-mail support@casinojokabet.co.uk when you need to attach documents or raise a complaint, which we look into and answer in writing.

Staying in control

Gambling should stay something you choose. From your account you can set deposit limits, take a short time-out or self-exclude for a longer period, and we hold you to any limit you set.

Free, confidential help is available in the UK from GambleAware, GamCare and the National Gambling Helpline. GamStop lets you block yourself from every gambling site licensed in Great Britain with a single registration.